Legal

Terms & Conditions

Last updated: 2 November 2026

These terms apply to your use of www.mrudigitals.com and to the consultations, services and digital products provided by MRU Digitals (“we”, “us”). By using the website, booking a consultation, buying a digital product or engaging us for a project, you agree to these terms.

1. Our services

We provide AI video production, website and landing page design, sales pitch deck design, and AI and business automation. The exact scope, deliverables, timeline and price of each project are agreed in a written proposal before work starts.

2. Paid consultations

• A consultation is a 30-minute online call to understand your goals and discuss possible solutions.
• The fee is shown when you book and is paid in advance through Razorpay. Your booking is confirmed only after payment succeeds.
• Advice given in a consultation is general guidance based on the information you share; it is not a guarantee of results.
• Rescheduling, cancellation and refunds are covered by our Cancellation & Refund Policy.

3. Projects and payments

• Project fees, payment milestones and refund terms are set out in the proposal or agreement for each project.
• Domain, hosting, software subscriptions and other third-party costs are billed separately unless the proposal says otherwise.
• Work may be paused if an agreed payment is overdue.

4. Digital products

• Digital products in our store (such as PDF guides) are paid in advance through Razorpay. The price is shown on the product page before you pay.
• After your payment is confirmed, we email a download link to the address you enter at checkout. Please make sure it is correct.
• Each purchase gives you a personal, non-transferable licence to use the product for your own purposes. You may not copy, share, republish, upload or resell it without our written permission.
• Guides are general, educational information. Third-party tools mentioned in them belong to their owners and are subject to their own terms and costs.
• Refunds for digital products are covered by our Cancellation & Refund Policy.

5. Your responsibilities

• Provide accurate information and timely feedback so we can deliver on schedule.
• Make sure you have the rights to any content you give us (logos, images, text, footage, data), and that it does not infringe anyone else’s rights.

6. Ownership of work

Once a project is paid in full, you own the final deliverables created specifically for you. We keep ownership of our pre-existing tools, templates and know-how, and third-party assets (such as fonts, stock media or software) remain subject to their own licences. Unless you ask us not to, we may show the finished work in our portfolio.

7. Third-party services

We use trusted third-party services such as payment processors, scheduling tools, hosting and AI tools. Their availability and terms are outside our control, and we are not responsible for their outages or changes.

8. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to a consultation or project is limited to the amount you paid us for that consultation or project. We are not liable for indirect losses such as lost profits or lost business.

9. Privacy

How we handle personal information is explained in our Privacy Policy.

10. Governing law

These terms are governed by the laws of India.

11. Changes

We may update these terms from time to time. The “Last updated” date at the top shows when they were last changed.

12. Contact

MRU Digitals
Email: hello@mrudigitals.com
Phone / WhatsApp: +91 93423 25513